Support
Ouch. Show us where.
IT help for apps, websites, store publishing, domains and business email. Weekdays, office hours, real people.
Help desk
Describe the snag
Say what you expected, what happened instead and roughly when. Screens and error wording help most.
Before you ask
What does support cover?
IT help related to apps, websites, domains, email and publishing that we have built or set up, or that you ask us to review. It is not general home computer repair.
When will you reply?
We aim to reply within one to two working days. We work Monday to Friday, 09:00 to 18:00 UK time, and do not offer a 24-hour or emergency service.
Is support free?
An initial look at a problem is free. If fixing it needs real work, we will explain the cost before starting.
My app was rejected by a store. Can you help?
Yes. Send the rejection message and the relevant listing details and we will explain what it means and what to change.
Should I send passwords in the form?
No. Never send passwords or private keys through the form or by email. We will arrange secure access if it is needed.
Mon–Fri 09:00–18:00 UK time · +44 7456 095966